Terms of Engagement & Privacy Policy.

Recoup LLC (“Recoup,” “we,” “us”) is a Delaware limited liability company that provides administrative preparation servicesfor U.S. importers pursuing IEEPA tariff refunds through U.S. Customs and Border Protection's Customs Administrative Processing & Entry (CAPE) portal.

Our core services are: (a) collecting and organizing your entry summary records, (b) preparing CAPE declaration drafts for review, (c) coordinating the actual CBP filing through a licensed U.S. customs broker engaged by us, and (d) optionally, purchasing a discounted portion of your expected refund as a non-recourse cash advance.

Recoup is not a law firm. Our employees are not acting as your attorneys. Nothing we say to you constitutes legal advice, no attorney-client privilege attaches to our communications, and you should consult a licensed trade attorney for legal questions specific to your situation.

Recoup is not a licensed customs broker. The actual CBP filings on your behalf are executed by licensed customs brokers we engage to perform the transmission and signature-on-file functions they are legally required to perform.

Recoup is not a bank, lender, or financial advisor. The Cash Now advance is not a loan; it is a non-recourse purchase of a fractional interest in your expected refund, structured as a sale of claim at discount. We do not provide investment, tax, or financial planning advice.

When you sign up for Track B (Filing), you engage Recoup to prepare and coordinate the filing of one CAPE declaration per importer of record (IOR) that you identify, covering the IEEPA-eligible entries in the February 1, 2025 through April 30, 2025 window.

Our fee for Track B is $895 per CAPE declaration filed, or 1.5% of the expected refund amount, whichever is greater. In plain English: refunds up to roughly $60,000 pay the flat $895 floor; refunds larger than that pay 1.5% of the refund. The fee is authorized at engagement via a Stripe SetupIntent (a zero-dollar card-on-file authorization) and charged only after the declaration has been accepted by CBP for review — not at signup, and not if we fail to file for any reason on our side.

The 1.5% figure is calculated on the refund amount estimated at engagement, capped at the final refund CBP actually approves. If CBP issues a smaller refund than estimated, the fee drops proportionally (down to, but never below, the $895 floor). We do not upcharge if the refund comes in higher than estimated.

You can cancel the engagement at any time before the declaration is submitted to CBP with zero fee. After submission, the fee is earned and non-refundable even if CBP subsequently denies the refund. This is why we do not file a declaration until we've confirmed the data is clean.

Track C (Cash Now) is a non-recourse purchase-of-claim agreement. Upon executed engagement and successful bank verification, Recoup pays you 85% of the expected refund amount (as calculated by our refund estimator and verified against your entry summaries) within five U.S. business days. In exchange, you assign Recoup the right to receive the full refund from CBP when it is issued.

Our fee on Track C is tiered by expected refund size and netted from the advance at the time of funding:

• • Refunds up to $50,000— 10% of advance
• • Refunds from $50,000 to $250,000 — 8% of advance
• • Refunds above $250,000— 6% of advance

There is no interest, no per-day clock, and no additional fees. If you engage Track C alongside Track B, you pay both the Track B filing fee (at CBP acceptance) and the Track C advance fee (at wire). The tier applicable to your engagement is locked at the time of funding based on the verified estimate — we do not re-tier mid-review.

The Track C purchase is non-recourse: if CBP ultimately denies the refund, reduces it, or delays it indefinitely, you owe Recoup nothing further. Recoup takes the CBP review risk; you keep the cash. The only exception is if you materially misrepresented the underlying entries or had already claimed a refund on them through another process, in which case the purchase is unwound and the advance is repayable.

Track A (Self-Serve Kit). Free. Always. No email required to download, no credit card, no trials, no future billing of any kind.

Track B (Filing). $895 or 1.5% of refund, whichever is greater. Authorized at engagement via SetupIntent, charged at CBP acceptance of the declaration. Fully refundable if we don't successfully submit your declaration for any reason attributable to Recoup.

Track C (Cash Now).10% / 8% / 6% of advance amount, tiered by refund size as described in Section 04. Netted at funding; never invoiced separately. Non-recourse — if CBP denies the refund, the fee is not clawed back from you and the 85% advance does not become repayable.

We do not bill hourly, we do not charge retainers, and we do not charge success fees on top of the rates above. There are no hidden expenses, filing fees passed through, or broker surcharges.

You are responsible for providing accurate information about your importer of record, your entries in the affected window, and your banking information for refund receipt. You are responsible for promptly responding to any CBP Request for Information (RFI) that comes back on your declaration — typically within 15 days of receipt. If you go dark on an RFI, CBP may reject the declaration and the filing engagement ends without refund.

You represent and warrant that the entries you submit to us for filing have not already been claimed for refund through another process (such as a separate protest, a prior disclosure, or a drawback claim). You agree to notify us promptly if you become aware of a conflict.

We collect the minimum information necessary to file your declaration: your company's legal name, importer of record number, contact details for a responsible officer, the entry numbers you submit to us, the associated CBP Form 7501 records, and (for Track C only) your bank routing and account numbers for refund deposit.

We do not collect or transmit individual social security numbers, passport numbers, or personal financial information beyond what is strictly required for the CBP filing and the Cash Now advance transaction.

We use Supabase (Amazon Web Services, U.S. East region) for application data storage, Stripe for payment processing, and a licensed customs broker partner for CBP transmission. We do not sell or share your data with any third party for marketing purposes, ever. We do not place advertising cookies on our website.

We retain engagement records for seven years after the completion of your refund, to comply with CBP record-keeping requirements. After that, records are permanently deleted. You may request deletion of your account data at any time by emailing support@recoup.claims; for active engagements, we will retain only the data CBP requires us to keep and delete everything else.

If you download the Self-Serve Kit without submitting an email address, we collect no personal information at all. If you submit an email address for update notifications, we retain only that email and the signup date, and you may unsubscribe at any time.

Any dispute arising from this engagement will be resolved by binding arbitration in Delaware under the rules of the American Arbitration Association, except that either party may bring an individual claim in small claims court if it qualifies. You and Recoup both waive the right to a jury trial and the right to bring claims as a class action. This arbitration provision does not apply to claims by either party for injunctive or equitable relief to protect confidential information or intellectual property.

Questions about these terms, data requests, or anything else legal:

Recoup LLC
support@recoup.claims
For postal mail, email us first and we'll provide the current correspondence address.

Last updated April 9, 2026. We will post any material changes to these terms here and email anyone with an active engagement at least 14 days before they take effect.